Who We Are
DMM software is a diversified company with businesses in IT and Global Trade. We deliver innovative solutions with a focus on quality, trust, and sustainability. Our services range from software support With global standards and local expertise, we empower businesses to grow. DMM Software – building a smarter, greener, and more connected future.
Welcome To DMM Software
And I wish you long life with good health
Our Products
Discover our wide range of quality products
Inventory,POS Software & E-Commerce
Monthly 1 year subdomain and hosting free demo user name admin and password admin123
Inventory,POS Software & E-Commerce
Yearly 1 year domain and hosting free demo user name admin and password admin123
Inventory,POS Software & E-Commerce
Permanently One year Domain & Hosting free demo user name admin and password admin123
100% Customize Website
Monthly One Year Subdomain & Hosting Free demo user name admin and password admin123
100% Customize Website
Yearly one year Domain & Hosting Free demo user name admin and password admin123
100% Customize Website
Permanently One year Domain & Hosting Free demo user name admin and password admin123
100% Customize Website with E-Commerce
Monthly One Year Subdomain & Hosting Free demo user name admin and password admin123
100% Customize Website with E-Commerce
Yearly One Year Domain & Hosting Free demo user name admin and password admin123
100% Customize Website with E-Commerce
Permanently One Year Domain & Hosting Free demo user name admin and password admin123
Service from DMM Software
Another name for trust is DMM Group
DMM IT System
We provide smart and reliable software solutions for modern businesses. From Inventory Management, POS, Payroll to E-commerce – all in one platform. Fast, secure, and user-friendly technology is our core strength. Custom-built solutions tailored to your company’s unique needs. With DMM IT System, managing your business becomes easier and smarter.
Refund Policy
DMM Software - Refund Policy Last Updated: March 12, 2026 We want you to be completely satisfied with our software. This Refund Policy explains the terms and conditions for refunds on our products and services. 1. Overview At DMM Software, we stand behind the quality of our products. If you are not satisfied with your purchase, we offer a 14-day money-back guarantee for most of our services. 2. Eligibility for Refunds You are eligible for a refund if: You purchased within the last 14 days The software is not functioning as described You did not download or access substantial portions There was a duplicate or incorrect charge You are NOT eligible for a refund if: More than 14 days have passed since purchase You have already used the service extensively The issue is due to user error or misunderstanding You violated our Terms & Conditions 3. Refund Periods by Service Service Type Refund Period Conditions Monthly Subscription 14 days First-time subscribers only Annual Subscription 30 days Prorated refund after 30 days One-time Purchase 14 days Full refund if unused Add-ons & Extensions 7 days Must be unused Custom Development No refund As per project agreement 4. How to Request a Refund To request a refund, please contact our support team with: Your full name and email address Invoice or transaction ID Date of purchase Reason for refund request Any relevant screenshots or details Contact Methods: Email: dmmiets@gmail.com Support Ticket: https://dmmsoftware.com/support Phone: +880 01736763353 5. Refund Processing Time Once your refund request is approved: Payment Method Processing Time bKash 24-48 hours Nagad 24-48 hours Credit/Debit Card 5-7 business days Bank Transfer 7-10 business days WorldFirst 3-5 business days Payoneer 3-5 business days 6. Subscription Cancellation Monthly Subscriptions: You can cancel anytime No refund for current billing period Service continues until period ends Annual Subscriptions: Prorated refund available within 30 days After 30 days, no refund for remaining months Service continues until period ends 7. Failed Payments If your payment fails: We will notify you via email Services may be suspended after 3 failed attempts Reactivation may require new payment No refund for suspended accounts 8. Technical Issues If you experience technical issues: Contact support immediately We will try to resolve within 48 hours If unresolved, refund may be issued Refund requires proof of issue 9. Duplicate Charges If you were charged twice: Notify us within 30 days Provide both transaction IDs Duplicate charge will be refunded fully Processing time: 3-5 business days 10. Free Trials Free trials are offered at our discretion No payment required during trial You may cancel before trial ends No refund for trial-to-paid conversion 11. Custom Services For custom development and consulting: 50% deposit required upfront Deposits are non-refundable after work begins Balance due upon completion Refunds only if work not started 12. Force Majeure We are not liable for refunds due to: Natural disasters Government actions Internet outages Third-party service failures Events beyond our control 13. Chargebacks If you file a chargeback: Your account will be suspended We will dispute with evidence You may be banned from future services Legal action may be taken for fraudulent chargebacks 14. Partial Refunds We may offer partial refunds for: Downgraded services Unused portions of service Goodwill gestures As determined by support team 15. Refund Decisions All refunds are at our discretion Decisions are final and binding We reserve right to modify policy Previous refunds do not guarantee future refunds 16. Abandoned Refunds If we cannot reach you: Refund requests expire after 30 days Funds may be returned to original source Unclaimed refunds become store credit Contact us to reclaim 17. Store Credit Instead of refund, we may offer: Account credit for future purchases No expiration date Transferable upon request Cannot be converted to cash 18. Educational and Non-Profit Special consideration for: Educational institutions Non-profit organizations Verified students Contact us for special terms 19. Changes to Refund Policy We may update this policy: 30 days notice for changes Notification via email Continued use means acceptance Previous purchases under old policy 20. Contact for Refund Issues For any refund-related questions: Refund Department Email: dmmiets@gmail.com Phone: +880 1736763353 Hours: Sunday-Thursday, 9AM-6PM Address: Dhaka, Bangladesh 21. Dispute Resolution If you disagree with refund decision: Contact our support manager Escalate to customer relations Final decision by management Legal options as per Terms 22. International Customers For customers outside Bangladesh: Currency conversion may apply Bank fees not refundable Processing times may vary Local laws may apply Summary ✅ 14-day money-back guarantee for most services ✅ 24-48 hour processing for local payments ✅ 5-7 days for international payments ✅ No questions asked within refund period ✅ Dedicated support for refund issues By using DMM Software, you acknowledge that you have read and understood this Refund Policy.
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